Urban Plant Life Garden Centre Terms and Conditions:
By using this website, all website users (“you”) agree to these terms and conditions. If you do not agree to all of these terms and conditions, you may not use this website.
All offers are made subject to these terms and conditions.
All prices shown on our website are quoted in Euros. Every effort is made to keep these prices up to date. As stock levels change daily, one size may sell out and be replaced by a bigger or smaller size in the garden centre. A price appearing on the website may vary from that in the garden centre, however we try to minimise any variations.
Availability of stock:
All products displayed on our website are subject to availability. The appearance of an item on this website does not automatically mean it will be always in stock at the garden centre store. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice.
The appearance of "in stock" against an item is not a guarantee that it will be in store if you visit.
If an item is sold out, we will endeavour to bring it back into stock as quickly as possible. We will inform you as soon as possible if any products or services ordered by you are not available.
We regret that no order will be accepted if we identify a material error in the description of any of good or services or their prices on our website. Packaging may vary from that shown on our website.
Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations
Cancellations and returns:
If you are not satisfied with your purchase, you may return it, in its original packaging, for a credit note or replacement within 7 days of purchase. We do not accept returns on live plants once they have been received and accepted as in good condition.
If your purchase is faulty, you may return it for a full refund, including delivery charges, or a replacement item within 12 months of purchase. Please include a note stating the reason for the product return, along with your name, address, daytime contact number and receipt. All Items returned as faulty will be inspected by us.
Delivery charges are free for Gift Vouchers. Otherwise a delivery charge is added separately to your shopping cart.
We aim to ship all orders within 14 working days of placing the order, provided it is in stock. Sometimes part of an order is out of stock and this may delay delivery especially during this time as deliveries may be delayed from suppliers due to COVID 19. You will be advised of any undue delay. We cannot guarantee delivery on a particular day or time. The appearance of "available" against an item is not a guarantee that it will available in our garden centre if you visit. If an item is sold out, we will endeavour to bring it back into stock as quickly as possible.
VAT is included in all prices shown.
If a product is unavailable, a similar product of equal or greater value may be substituted in its place. We will also contact you before substituting a product.
Sales Tax - VAT is included in all prices shown.
These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to amend or correct any website content, without prior notice.