We offer a Click and Collect service if this suits you. Simply select your goods in our online shop, go through to online checkout, when selecting which shipping service suits you, select 'Pickup from Store'. No shipping charge will be added to your total. The item(s) you've purchased will then be held for you in our store.
If for any reason you are not satisfied with your order or change your mind, simply return it within 7 days of delivery and we will replace it or issue you with a credit note for the cost of the item (excluding delivery costs).
Please note that we do not accept returns on live plants unless we are notified on the day of delivery. It is the responsibility of the customer to ensure proper care of live plants once received and accepted. Return delivery costs on any non-damaged or non-flawed returns will be the responsibility of the customer. The item must not be opened or used and packaging must be intact and of sellable quality.
Please check the contents of your package on arrival. If a product you purchased is defective or damaged during delivery it is important you let us know within 24 hours. Please keep all packaging materials from the delivery. All items returned as “faulty” will be inspected by us and any items deemed to be subject to reasonable wear and tear will not be accepted as faulty. Delivery costs are non-refundable. We will only refund delivery costs if the return is determined as “faulty” or "as a result of our error”
Delivery is charged at €7.50 per online order within the Dublin Area (Dublin 1-24) and €15.00 to Co. Dublin for all parcels up to 30kg (excludes Not for Shipping items)
FREE Shipping on orders over €150 within the Dublin and Co. Dublin area for all parcels up to 30kg (excludes Not for Shipping items)
We aim to ship all orders within 3-7 working days of placing the order, provided it is in stock. Sometimes part of an order is out of stock and this may delay delivery. You will be advised of any undue delay. We cannot guarantee delivery on a particular day or time. The appearance of "available" against an item is not a guarantee that it will available in our garden centre if you visit. If an item is sold out, we will endeavour to bring it back into stock as quickly as possible. VAT is included in all prices shown.
Some items such as Gift Vouchers, are shipped free of charge.
Not for Shipping items:
These are large, bulky or fragile items that are not suitable for shipping through the normal channels. These are available by arranging pick up from our garden centre or organising delivery with our office, please note that charges will vary depending on the bulk and the distance involved.
Urban Plant Life
110/111 Cork Street